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Office Closings

The banking industry continues to change in regards to how people do their banking and the regulations imposed on banks that put pressure on profitability. More than 1700 bank branches closed last year in the United States.

After careful thought and analysis, National Exchange Bank & Trust will be permanently closing the following three offices on September 28, 2018, at the close of the normal business day:

  • 118 W. Edgewater St. in Cambria
  • 111 Main St. in Hancock
  • 2412 W. Washington St. in West Bend

During the analysis process, the bank's entire office network was reviewed, and there is no intention of closing additional offices at this time. Existing bank locations are complementary and cover a breadth of markets. As always, the leadership of the bank will continue to review the best overall strategy for the Bank, its employees and the communities it serves.

No Change in Service

All of the services the bank's current customers use at these location may be accessed at most National Exchange Bank & Trust locations throughout Southeastern Wisconsin. Safe Deposit Box customers will be receiving a separate communication.


Letters were sent to customers related to the offices closing on May 30. Copies of those letters are linked below. In addition, and email was sent to all customers for whom we have an email address on file on May 31 with the same information that was outlined in the letter.

We have also developed a Q & A to address anticipated questions that may arise. Please do not hesitate to reach out to your local office with any additional questions or concerns.

Office Closing Q & A

Neighboring Locations

Neighboring National Exchange Bank & Trust locations are ready to serve you!

101 North High St. | Randolph
Monday-Thursday: 7:30 a.m. – 5:00 p.m.
Friday: 7:30 a.m. – 6:00 p.m.
Saturday: 8:00 a.m. – 12:00 p.m.

209 North Front Street | Coloma
Monday – Thursday: 8:30 a.m. - 4:30 p.m.
Friday: 8:30 a.m. - 5:00 p.m.
Saturday: 8:30 a.m. - 12:00 p.m.

1320 West Paradise Drive | West Bend
Monday – Friday: 8:00 a.m. - 5:30 p.m.
Saturday: 8:30 a.m. - 12:00 p.m.

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