Holiday Closing - Veterans Day
Our offices will be closed on Tuesday, November 11, for Veterans Day. Note: ACH, wires and mobile deposits do not get transmitted on federal holidays.
Loading
Mobile can do more!
We know you are on the go, and now you don't need to plug in to do your banking. The NEBAT mobile app has nearly all of the same capabilities as the desktop version of Exchange OnLine.
- View eStatements
- Pay Bills, plus add and edit Bill Pay payees
- Send secure messages in the Message Center
- Find convenient links to open an account, apply for a loan and more!
SavvyMoney for a Savvy App
Take advantage of all the resources available to you in one app! Monitor your credit score with SavvyMoney and add external accounts to get the big picture when it comes to your finances.
Mobile banking features
- Deposit Checks with Remote Check Deposit
- Check your account balances
- View your transaction history
- Transfer funds between accounts
- Locate National Exchange Bank & Trust Offices and ATMs
Mobile App
Android and iPhone apps are available for download through Google Play (Android) or the App Store (iPhone) - search National Exchange Bank & Trust.
Check Deposit
Simply follow the step-by-step guide through the app to picture the front and back of your check.
Open An Account
Ready to open a new National Exchange Bank & Trust account from the comfort of your home? You don’t even need to open up your laptop, our online account opening process is mobile friendly!
Managing Your Mobile Devices
To remove or disable mobile devices in Exchange OnLine, login through a browser on your computer or tablet and go to your profile in the upper right then select "Settings" > "Security" > "Push Notification Registered Devices."
Security
Just like using Exchange OnLine on a computer, you will always be asked to provide your secure username and password. Device passwords are also encouraged.
Up-to-date virus and malware protection should be on all equipment used to access Exchange OnLine.
Use the FCC’s Smartphone Security Checker to take additional steps to secure your device.
Cost
Mobile Apps and Text Banking are free; however, text message and data fees may apply from your wireless carrier.
Mobile Banking Terms and Conditions of Use.
Mobile Banking FAQs
What if I need help with the app?
Live chat is available during business hours. Initiate a chat using the speech icon at the top of the screen inside the app or at the bottom of the screen on nebat.com. Additionally, you can send a secure message in the app using the Message Center found in the “More” menu under “Tools.” Your local office is always a phone call away, or you can call (877) 921-7700 during regular business hours.
Why can’t I download the app? What makes my device incompatible?
For security purposes, the National Exchange Bank mobile app is designed to be compatible with the most recent operating system releases. As of June 16, 2025, supported operating systems are Android 12 or higher and Apple iOS 15 or higher.
What if my smartphone is stolen? How secure is the app?
Security is one of our top priorities. In addition to secure features embedded in the app, we encourage customers to use a unique complex password and set-up multi-factor authentication, which can be done in the Security section on a computer or tablet.
When I log in to the app, I am prompted to turn on Digital ID. What is Digital ID?
Digital ID is an added layer of security for when you need assistance. It will allow National Exchange Bank & Trust customer service representatives to push a request to your mobile device to confirm your identity. Please only give this code when you receive it during a support call using a trusted, published phone number on nebat.com or chat you have initiated with a NEBAT representative on nebat.com or inside an ebanking solution. Do Not give out a one-time passcode in response to a text or call to validate a card transaction.
