Holiday Closing - Veterans Day

Our offices will be closed on Tuesday, November 11, for Veterans Day. Note: ACH, wires and mobile deposits do not get transmitted on federal holidays.

IMPERSONATION ALERT: Businesses and Customers Beware!

We have received reports of businesses and customers receiving phone calls claiming to be from the National Exchange Bank Fraud department. If you receive a call, politely decline to discuss anything confidential, hang up and call your local office directly.

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USA PATRIOT Act

Person signing paper on desk

Important information about procedures for opening or changing an account with your financial institution

Section 326 of the USA PATRIOT ACT requires all financial institutions to obtain, verify and record information that identifies each person who opens an account or changes an existing account. This federal requirement applies to all new customers and current customers. This information is used to assist the U.S. government in the fight against the funding of terrorism and money-laundering activities.

When you open an account or change an existing account, we will ask each person for his or her name, physical address, mailing address, date of birth and other information that will allow us to identify them. We will ask to see each person’s driver’s license and other identifying documents and copy or record information from each of them.