Holiday Closing - Veterans Day
Our offices will be closed on Tuesday, November 11, for Veterans Day. Note: ACH, wires and mobile deposits do not get transmitted on federal holidays.
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Tap to Pay!
NEBAT Cards are Mobile & Contactless
Tap to pay is secure, convenient and touch-free. Look for the side-ways Wi-Fi symbol on your card and at checkout terminals to speed up transactions and increase security.
- Load your National Exchange Bank & Trust VISA CheckCard and credit card into your mobile wallet to tap to pay.
- Your National Exchange Bank & Trust CheckCard and credit card are also available as contactless cards.
Mobile Wallet
With a smartphone, simply open your digital wallet app and add your card. This not only streamlines your payment process, making transactions quick and effortless, but also ensures your financial information is secure with advanced encryption and biometric authentication features.
Amazon One
Use your NEBAT card to pay with your palm at Amazon One locations! Your palm is made up of tiny, distinct features that the Amazon One device can pick up on - just hover to enter the Amazon One store. The device captures and encrypts your palm image allowing you to use it as payment. It's fast, convenient and contactless. Learn the new way all NEBAT debit and credit card holders are able to move into the future!
1
Pre-Enroll Online
Start by signing up online using your Amazon account and selecting your NEBAT card in your Amazon account, to be used for payments.
2
Visit an Amazon One Location
Within 90 days, visit an Amazon One location. In Wisconsin, you'll find Amazon One at Fiserv Forum, Wisconsin Center District, and Whole Foods in Milwaukee, or Whole Foods in Wauwatosa.
3
Finish Enrolling in Person
Once at an Amazon One location, follow the on-device prompts to finish set-up. You will need to use the QR code received during pre-enrollment via email or text.
ScoreCard® rewards
Earn great rewards for everyday purchases. All National Exchange Bank & Trust CheckCard and credit card holders automatically receive benefits from the ScoreCard® Rewards program.
Compromised, Lost or Stolen Cards
To report a compromised, lost or stolen card during normal business hours:
- Please call the bank at 1-877-921-7700
To report a compromised, lost or stolen card after normal business hours:
- CheckCards, Health Savings Account Debit Cards or ATM Cards: 1-800-236-2442
- Credit Cards: 1-800-221-5920
Compromised Device
Have you experienced fraud on a device recently? See our Device Compromise handout for guidance on the next steps to take.
Replace Your Card at an Instant Issue Location
Some National Exchange Bank & Trust locations are able to replace your CheckCard in the office with our Instant Issue card printers. To find a location near you, just look for the Instant Issue icon in our list of locations.
