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In the event you wish to discontinue any or all of the Exchange OnLine services, you must contact us by speaking to a personal banker in-person or via telephone, or by sending us a letter. Notification of Exchange OnLine discontinuance must be received ten (10) Business Days prior to the actual discontinuance date and if mailed, must be sent to:
National Exchange Bank & Trust
130 South Main Street
P.O. Box 988
Fond du Lac, Wisconsin 54936-0988
Service cancellation requests take up to ten (10) Business Days to process. You should cancel all outstanding payment or transfer orders in addition to notifying us of your desire to terminate Exchange OnLine. We will not be liable for payments or transfers not cancelled or payments or transfers made due to the lack of proper notification by you of service termination or discontinuance for any reason.
We reserve the right to suspend, revoke or terminate your use of Exchange OnLine in whole or in part at any time. Without limiting the foregoing sentence, if you do not access Exchange OnLine for 18 months, we may terminate your access. Suspension, revocation, termination, or discontinuation will not reduce your liability or obligations under this Agreement. Termination will remove all historical transactions, eDocuments, bill pays, bill pay payees and all other user specific information. We will not be liable for failure of payments or transfers to be made due to termination.
You will be responsible for making arrangements to pay any future or recurring payments upon termination.
We also may terminate access upon proper notification of death.
Be sure to reference other disclosures affected by discontinuing your online banking account, and consider fees that may apply.
eDocument Disclosure
Account Service Fees
Bill Pay Discloure
Electronic Services Agreement
