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Communications conducted through our virtual channels on nebat.com and inside NEBAT’s eBanking solutions, including chat, SMS text, audio, video and live observation, are recorded for quality assurance and training purposes.
While using chat, audio or video, the National Exchange Bank & Trust employee assisting you is able to see the window of the National Exchange Bank platform you are actively on. It may be a page from our website or one of our eBanking solutions. Viewing your interaction with the National Exchange Bank eBanking platform you are using helps us to better serve you.
For your safety, virtual communications are not offered while driving.
SMS Text Terms
By you, the customer, initiating an SMS Text communication, you agree to receive text messages from NEBAT. Message and data rates may apply and message frequency varies.
Opt-Out Instructions: To cancel SMS service at any time, text "STOP" to the number. If you choose to opt-out, NEBAT customer service representatives will not be able to provide you with support via text.
To re-agree, text "START" to the number. Text "HELP" for help with SMS or contact us via phone or website chat support.
Your SMS consent and phone number will never be shared with third parties or affiliates for marketing purposes.
Privacy Notice Website Terms of Use
Please review our privacy notices and website terms of use. Our customers’ safety, security and confidentiality are our top priorities.
Thank you for your trust.
