Text Scams - Use Caution

We have been informed of an increase in text scams. Do not call a number provided in a text. If you receive a call, do not give any account information. Hang up and call a trusted number. Delete the text immediately. Stay safe and vigilant!

Exchange OnLine: First Time Login

Use your existing username and password to login to the upgraded online banking platform and follow the prompts to set up a new password. For links directly to the app stores, FAQs and support contact information, please visit our Online Banking Upgrade news blog.

Holiday Closing - Independence Day

Our offices will be closed on Friday, July 4, for Independence Day. Note: ACH, wires and mobile deposits do not get transmitted on federal holidays. Holiday Closing Schedule and Notice

 

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Contact Us

National Exchange Bank & Trust

130 South Main St.

PO Box 988

Fond du Lac, WI 54936-0988

920-921-7700  |  877-921-7700

For after-hours phone numbers for lost, stolen or compromised cards, please visit our Fraud Page.

Woman sitting on the floor with a laptop with a phone to her ear. A dog is laying in front of her

illustration of a robot

Chat with Nat! 

Initiate a chat with Nat, National Exchange Bank's virtual assistant, by clicking on the "How can I help you?" button at the bottom right corner, and receive prompt assistance. 

With Nat, you can: 

  • Ask questions about bank products and bank information 24/7
  • Ask Nat to direct you to chat with a live person during regular business hours, Monday - Friday, 8:30 a.m. - 5:00 p.m.

Nat works best with short questions, and for your safety and security, she cannot share any personal or confidential information via chat.

PLEASE NOTE

  • Never send your account numbers or personal identification information such as your social security number or PIN through e-mail or contact forms.
  • Messages containing a website address (URL) will not be transmitted.

For direct phone numbers of our offices, please visit our Locations Page.

For specific business products, please consider using our Business Services Request Form.

Routing Number: 075900766

Contact Us Online Form

Fill out the form below to be sent to the office you choose from the drop down menu in the Recipient field. Thank you for reaching out to National Exchange Bank & Trust.

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