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ScoreMore Deals FAQs

Why am I seeing these offers?

This rewards program delivers relevant high value merchant offers to you through ScoreCard® Rewards.

How do these offers work?

This rewards program provides you with personalized offers for purchases you make every day. By taking advantage of the program, you can earn valuable rewards just for using your National Exchange Bank Visa® Credit Card or CheckCard. No enrollment is required on your behalf.

How do I take advantage of the offers?

Simply click on the logo for the offer you would like to use and review the terms of the offer. Once you have reviewed the terms of the offer, the offer is now activated and linked to your National Exchange Bank Visa® Credit Card or CheckCard. Once the offer is activated, go shopping with that merchant and use your National Exchange Bank Visa® Credit Card or CheckCard to pay for your purchases. It’s just that easy. There’s no need to clip a coupon, show a bar code or enter a promo code.

Is there a charge for these offers or this program?

No, this is a free service provided to you by National Exchange Bank & Trust.

How do I receive my reward after I redeemed the offer?

After you complete your qualifying purchase using your payment card that is linked to the offer, a reward will be posted to your account monthly. You will see a total amount of rewards earned on your ScoreCard® Rewards homepage.

Will the merchant be provided with my information?

No, customer details are never shared directly with the merchant.

Who do I contact with questions about the program?

Please contact Award Headquarters at 1-800-854-0790 and they will be happy to assist you with your questions.

How can I be removed from this program?

You can choose to opt-out of receiving ScoreMore Deals offers by un-checking the checkbox for “Receive ScoreMore Deals” under the Account Information tab in ScoreCard® Rewards.

Why don’t I see any offers?

Don’t worry; offers may not always be available based on your spending preferences. The more you use your card for everyday purchases, the more likely you will be to have personalized offers.

Why didn’t I receive my rewards?

Your rewards will usually be provided within 60 days after a qualifying purchase. If you feel you should have received a reward based on your qualifying purchase but did not, please contact Award Headquarters at 1-800-854-0790.

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