eStatements are free, electronic replicas of your printed paper statement that eliminate the need to print and mail the paper copies. Follow these simple sign-up instructions to get started today!
How it Works
You may enroll in eStatements through your Exchange OnLine electronic banking account.
Once you have enrolled, on your next statement date, you will receive notification that your eStatement is available for you to retrieve inside the secure Exchange OnLine product.
When your statement becomes available each month, a notification will be sent to the preferred destination, email or text message, on record with the bank and through the Exchange OnLine Message Center.
To ensure the highest security available, we have chosen to send you an email notification that your eStatement is available to view online and not to send the statement out to you. You may then log into Exchange OnLine where your account information is protected.
Why eStatements and OnLine Access?
Some customers may be curious why they need a statement when all the information they need is available in their account activity screen in Exchange OnLine.
Federal laws require that customers are sent a statement regardless of whether they can view the information online through their electronic banking account. Financial institutions may only offer the statements electronically if they are similar to the statement they would receive via the US mail.
Receiving Access
eStatements are available to all customers enrolled in Exchange OnLine. Exchange OnLine is National Exchange Bank & Trust’s free consumer eBanking program.
If you are already an Exchange OnLine customer, simply log into Exchange OnLine and choose “Statements” under the Documents icon or More > Documents. You will be taken through a one-screen consent form. After agreeing to receive eStatements, choosing this link in the future will take you directly to your eStatements.
Eligible Accounts
Accounts available for eStatements include checking, savings, money market, loans and CDs.
